Measuring Quality : Performance Measurement in Libraries. 2nd revised edition / Roswitha Poll, Peter te Boekhorst.
By: Poll, Roswitha [author.].
Contributor(s): te Boekhorst, Peter [author.].
Material type:
BookSeries: IFLA Publications ; 127.Publisher: Berlin ; Boston : K. G. Saur, [2008]Copyright date: ©2007Edition: 2nd rev. ed.Description: 1 online resource.Content type: text Media type: computer Carrier type: online resourceISBN: 9783598440281.Subject(s): Bibliography. Library science. Information resources | LANGUAGE ARTS & DISCIPLINES / Library & Information Science / GeneralOnline resources: Open Access | Cover Frontmatter -- CONTENTS -- PREFACE -- 1. The role of performance indicators in quality management -- 2. Indicators of impact or outcome -- 3. Overview of the indicators -- 4. Description of the indicators -- 5. List of indicators -- Backmatter
Open Access https://purl.org/coar/access_right/c_abf2 unrestricted online access star
Mode of access: Internet via World Wide Web.
This eBook is made available Open Access. Unless otherwise specified individually in the content, the work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives (CC BY-NC-ND) license: https://creativecommons.org/licenses/by-nc-nd/3.0 https://www.degruyter.com/dg/page/open-access-policy
In English.
Description based on online resource; title from PDF title page (publisher's Web site, viewed 15. Jun 2019)
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