Poll, Roswitha,  <br/><br/>
Measuring Quality :  Performance Measurement in Libraries. 2nd revised edition / 
Roswitha Poll, Peter te Boekhorst. 
 - 2nd rev. ed. 
 - Berlin ;  Boston :   K. G. Saur,   [2008]  ©2007 
 - 1 online resource 
 - IFLA Publications ;  127 .
<br/><br/>  Frontmatter --   CONTENTS --   PREFACE --   1. The role of performance indicators in quality management --   2. Indicators of impact or outcome --   3. Overview of the indicators --   4. Description of the indicators --   5. List of indicators --    Backmatter 
<br/><br/> Open Access  https://purl.org/coar/access_right/c_abf2 
<br/><br/><br/>Mode of access: Internet via World Wide Web. 
<br/><br/><br/>This eBook is made available Open Access. Unless otherwise specified individually in the content, the work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives (CC BY-NC-ND) license:  
<br/><br/><br/>In English. 
<br/><br/><label>ISBN: </label>9783598440281 
<br/><br/><label>Standard No.: </label>10.1515/9783598440281  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliography. Library science. Information resources.<br/>LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.