Title from publisher's bibliographic system (viewed on 05 Oct 2015).

Learning from adopters' experiences with ERP : problems encountered and success achieved / M. Lynn Markus [and others] -- Innovating with packaged business software : towards an assessment / E. Burton Swanson -- A comprehensive framework for assessing and managing the benefits of enterprise systems : the business manager's perspective / Shari Shang and Peter B. Seddon -- The continuing ERP revolution : sustainable lessons, new modes of delivery / Jeanne W. Ross, Michael R. Vitale, and Leslie P. Willcocks -- Enterprise system implementation risks and controls / Severin V. Grabski, Stewart A. Leech, and Bai Lu -- Risk factors in enterprise-wide/ERP projects / Mary Sumner -- A framework for understanding success and failure in enterprise resource planning system implementation / Christopher P. Holland and Ben Light -- Critical success factors revisited : a model for ERP project implementation / Anne Parr and Graeme Shanks -- Offsetting ERP risk through maintaining standardized application software / Guy G. Gable, Taizan Chan, and Wui-Gee Tan -- Implementing enterprise resource planning systems : the role of learning from failure / Judy E. Scott and Iris Vessey -- ERP projects : good or bad for SMEs? / Frédéric Adam and Peter O'Doherty -- The role of the CIO and IT functions in ERP / Leslie P. Willcocks and Richard Sykes -- Enterprise system management with reference process models / Michael Rosemann -- An ERP implementation case study from a knowledge transfer perspective / Zoonky Lee and Jinyoul Lee -- Knowledge integration processes within the context of enterprise resource planning system implementation / Jimmy Huang, Sue Newell, and Robert Galliers -- An exploratory analysis of the sources and nature of misfits in ERP implementations / Sia Siew Kien and Christina Soh -- Implementing enterprise resource packages? Consider different organizational and national cultures! / Marina Krumbholz, Julia Galliers, and Neil A.M. Maiden -- Continuity versus discontinuity : weighing the future of ERP packages / M. Lynne Markus, David Petrie, and Sheryl Axline.

The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Once these systems are in place, however, their success depends on the effectiveness of the implementation, and on the additional benefits that can be obtained by further leveraging the technology. In this book, the editors have assembled some of the world's best research on ERP systems, with a view to providing a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.