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ISO 9001:2000 : a workbook for service organizations. / Dorothy I Riddle ; International Organization for Standardization.; International Trade Centre UNCTAD/GATT.

By: Contributor(s): Material type: TextTextLanguage: English Geneva : ISO : ITC, 2005Description: xi, 116 p. : illustrations ; 30 cmISBN:
  • 9291372862
  • 9789291372867
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