A Semantic Wiki-based Platform for IT Service Management by Frank Kleiner. University thesis
Material type: TextLanguage: English Publisher: Karlsruhe KIT Scientific Publishing 2015Description: XI, 609 SISBN:- 9783731503330
- 004
- 004
- 85.20
- 54.64
- 54.72
- ST 515
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Diss. u.d.T.: A Semantic Wiki-based Platform for IT Service Management: Retaining and Utilizing Structured and Unstructured Information in a Lightweight Service Knowledge Management System
Zugl.: Karlsruhe, KIT, Diss., 2014
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