TY - BOOK AU - Breakenridge,Deirdre AU - DeLoughry,Thomas J. TI - The new PR toolkit: strategies for successful media relations SN - 9780130090256 AV - HD59 .B74 2003 U1 - 659.2 21 PY - 2003/// CY - Upper Saddle River, NJ PB - Financial Times Prentice Hall KW - Public relations KW - Mass media and business KW - რეკლამა KW - საზოგადოებასთან ურთიერთობა KW - მას მედია და ბიზნესი N1 - Includes bibliographical references and index; The 21st-century audience -- Identifying audience trends -- Knowing what your public wants -- Knowing what the media wants -- The need for continuous research -- Building your online newsroom -- Using e-mail smartly -- E-newsletters build relationships -- Webcasts are worth a second try -- Monitoring brand communication -- New tools for crisis management -- Integrating your PR strategies -- Don't forget about privacy -- The changing role of the communicator -- Looking ahead ER -