TY  - BOOK
AU  - Luff,Paul
AU  - Hindmarsh,Jon
AU  - Heath,Christian
TI  - Workplace studies: recovering work practice and informing system design 
SN  - 9780511628122 (ebook)
AV  - HD58.8 .L84 2000
U1  - 306.36 21
PY  - 2000///
CY  - Cambridge
PB  - Cambridge University Press
KW  - Organizational change
KW  - Management
KW  - Technological innovations
KW  - Employee participation
KW  - Communication in design
KW  - Communication and technology
N1  - Title from publisher's bibliographic system (viewed on 05 Oct 2015); Making a case / Lucy Suchman -- Design by problem-solving / Graham Button and Wes Sharrock -- Analysing cooperative work in an urban traffic control room for the design of a coordination support system / Jacques Theureau and Genevieve Filippi -- Expert systems in (inter) action / Jack Whalen and Erik Vinkhuyzen -- The critical role of workplace studies in CSCW / Kjeld Schmidt -- From individual action to collective activity and back / Yrjö Engeström -- Analysing work practice and the potential role of new technology at the International Monetary Fund / Richard H.R. Harper -- Ethnography, communication and support for design / John Huges [and others] -- Where the rubber hits the road / Bob Anderson -- Situating workplace studies within the human-computer interaction field / Liam J. Bannon -- Analysing the workplace and user requirements / Marina Jirotka and Lincoln Wallen -- Supporting interdisciplinary design / Thomas Erickson
N2  - Workplace studies are of growing significance to people in a broad range of academic disciplines and professions, in particular those involved in the development of new technologies. This ground breaking book, first published in 2000, brings together key researchers in Europe and the US to discuss critical issues in the study of the workplace and to outline developments in the field. The collection is divided into two parts. Part I contains a number of detailed case studies that not only provide an insight into the issues central to workplace studies but also some of the problems involved in carrying out such research. Part II focuses on the interrelationship between workplace studies and the design of new technologies. This book provides a valuable, multidisciplinary synthesis of the key issues and theoretical developments in workplace studies and a guide to the implications of such research for new technology design and the workplace
UR  - https://doi.org/10.1017/CBO9780511628122
ER  -