Malhotra, Deepak,  1975- <br/><br/>
Negotiating the impossible :  how to break deadlocks and resolve ugly conflicts (without money or muscle) /  
Deepak Malhotra. 
 -  Berrett-Koehler Publishers,   [2016]. 
 - x, 212 p.  
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Becoming a negotiation genius. The negotiator's toolkit; Claiming value in negotiation;  Creating value in negotiation; Investigative negotiation -- Negotiating rationally. When rationality fails: biases of the mind; When rationality fails: biases of the heart; Negotiating rationally in an irrational world -- Negotiating in the real world. Strategies of influence; Blind spots in negotiation; Confronting lies and deception; Recognizing and resolving ethical dilemmas; Negotiating from a position of weakness; When negotiations get ugly: dealing with irrationality, distrust, anger, threats, and ego; When not to negotiate; Putting it into practice -- Glossary. 
<br/><br/><label>ISBN: </label>9781626567061  1626567069 
<br/><br/><label>LCCN: </label>2007019718 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation in business.<br/>Negotiation.<br/>Miscommunication.<br/>Interpersonal communication--Moral and ethical aspects.<br/>Conflict management.
<br/><br/><label>Subjects--Index Terms: </label>ბიზნესი მოლაპარაკებები ბიზნესში პიროვნებათშორისი კომუნიკაცია -  მორალური და ეთიკური ასპექტები  კონფლიქტების მენეჯმენტი 
<br/><br/><label>LC Class. No.: </label>HD58.6  / .M35 2007 
<br/><br/><label>Dewey Class. No.: </label>658.4/052 
<br/><br/><label>Universal Decimal Class. No.: </label>331.106.42