TY  - BOOK
AU  - Ballatt,John
AU  - Campling,Penelope
AU  - Maloney,Chris
TI  - Intelligent kindness: rehabilitating the welfare state 
SN  - 9781911623236 (ebook)
AV  - R727.3 .B335 2020
U1  - 362.10941 23
PY  - 2020///
CY  - Cambridge
PB  - Cambridge University Press
KW  - Medical personnel and patient
KW  - Great Britain
KW  - Medical personnel
KW  - Attitudes
KW  - Medical care
KW  - Psychological aspects
KW  - Medical ethics
N1  - Title from publisher's bibliographic system (viewed on 28 Feb 2020)
N2  - At a time of renewed concern about health, social care, and national unity, the authors reassert the value of the Welfare State for society as a whole, not simply for those in need. Years of relentless regulatory and structural reforms have not prevented scandals, yet have exhausted, demoralised and alienated staff. The work we ask these people to undertake is hard. It can be frightening, risky and uncertain. It requires close attention, sensitivity, skill and support. Grounded in lived experience, and perspectives drawn from many disciplines, Intelligent Kindness illuminates how to develop and sustain healthy organisational culture and effective, humane practice
UR  - https://doi.org/10.1017/9781911623236
ER  -