Thriving on chaos : handbook for a management revolution /
Tom Peters.
- 1st ed.
- New York : Knopf : Distributed by Random House, 1987.
- xii, 561 p. : ill. ; 24 cm.
Includes index.
Prescriptions for a world turned upside down -- Facing up to the need for revolution -- Creating total customer responsiveness -- Specialize/create niches/differentiate -- Pursuing fast-paced innovation -- Achieving flexibility by empowering people -- Involve everyone in everything -- Train and retrain -- Learning to love change: a new view of leadership at all levels -- Manage by example -- Delegate -- Building systems for a world turned upside down -- Measure what's important -- Demand total integrity.