| 000 | 02510nam a22003738i 4500 | ||
|---|---|---|---|
| 001 | CR9781108602983 | ||
| 003 | UkCbUP | ||
| 005 | 20200124160339.0 | ||
| 006 | m|||||o||d|||||||| | ||
| 007 | cr|||||||||||| | ||
| 008 | 171128s2011||||enk o ||1 0|eng|d | ||
| 020 | _a9781108602983 (ebook) | ||
| 020 | _z9781908020048 (paperback) | ||
| 040 |
_aUkCbUP _beng _erda _cUkCbUP |
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| 050 | 4 |
_aR727.3 _b.B335 2011 |
|
| 082 | 0 | 4 |
_a610.696 _223 |
| 100 | 1 |
_aBallatt, John, _eauthor. |
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| 245 | 1 | 0 |
_aIntelligent kindness : _breforming the culture of healthcare / _cJohn Ballatt and Penelope Campling. |
| 264 | 1 |
_aLondon : _bRCPsych Publications, _c2011. |
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| 300 |
_a1 online resource (vii, 200 pages) : _bdigital, PDF file(s). |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 500 | _aTitle from publisher's bibliographic system (viewed on 19 Jan 2018). | ||
| 520 | _aIntelligent Kindness presents a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money. Relentless regulatory and structural NHS 'reforms' have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reforms urgently need to be balanced by an understanding of what motivates and assures compassionate practice. The authors examine this topic from a variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology. This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. | ||
| 650 | 0 |
_aMedical personnel and patient _zGreat Britain. |
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| 650 | 0 |
_aMedical personnel _zGreat Britain _xAttitudes. |
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| 650 | 0 |
_aMedical care _zGreat Britain _xPsychological aspects. |
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| 650 | 0 |
_aMedical ethics _zGreat Britain. |
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| 650 | 0 | _aKindness. | |
| 700 | 1 |
_aCampling, Penelope, _d1958- _eauthor. |
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| 776 | 0 | 8 |
_iPrint version: _z9781908020048 |
| 856 | 4 | 0 | _uhttps://www.cambridge.org/core/product/identifier/9781108602983/type/BOOK |
| 999 |
_c523298 _d523296 |
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