000			02103nam a22003858i 4500
001			CR9781911623236
003			UkCbUP
005			20200416205201.0
006			m|||||o||d||||||||
007			cr||||||||||||
008			190122s2020||||enk o ||1 0|eng|d
020			_a9781911623236 (ebook)
020			_z9781911623229 (paperback)
040			_aUkCbUP _beng _erda _cUkCbUP
050	0	0	_aR727.3 _b.B335 2020
082	0	0	_a362.10941 _223
100	1		_aBallatt, John, _eauthor.
245	1	0	_aIntelligent kindness : _brehabilitating the welfare state / _cJohn Ballatt, Penelope Campling, Chris Maloney.
250			_aSecond edition.
264		1	_aCambridge : _bCambridge University Press, _c2020.
300			_a1 online resource (xiv, 247 pages) : _bdigital, PDF file(s).
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aTitle from publisher's bibliographic system (viewed on 28 Feb 2020).
520			_aAt a time of renewed concern about health, social care, and national unity, the authors reassert the value of the Welfare State for society as a whole, not simply for those in need. Years of relentless regulatory and structural reforms have not prevented scandals, yet have exhausted, demoralised and alienated staff. The work we ask these people to undertake is hard. It can be frightening, risky and uncertain. It requires close attention, sensitivity, skill and support. Grounded in lived experience, and perspectives drawn from many disciplines, Intelligent Kindness illuminates how to develop and sustain healthy organisational culture and effective, humane practice.
650		0	_aMedical personnel and patient _zGreat Britain.
650		0	_aMedical personnel _zGreat Britain _xAttitudes.
650		0	_aMedical care _zGreat Britain _xPsychological aspects.
650		0	_aMedical ethics _zGreat Britain.
700	1		_aCampling, Penelope, _d1958- _eauthor.
700	1		_aMaloney, Chris, _d1959- _eauthor.
776	0	8	_iPrint version: _z9781911623229
856	4	0	_uhttps://doi.org/10.1017/9781911623236
999			_c529005 _d529003