National Science Library of Georgia

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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007
Online resources:
Availability: Items available for loan: ეროვნული სამეცნიერო ბიბლიოთეკა 1 (1)Call number: 338.46:658.8 L94.
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Service orientation : winning strategies and best practices / Paul Allen ; Sam Higgins [and others]. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Cambridge : Cambridge University Press, 2006
Online resources:
Availability: No items available.
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Reaching the interactive customer : integrated services for the digital world / Mai-lan Tomsen, Ron Faith. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Cambridge : Cambridge University Press, 2003
Online resources:
Availability: No items available.
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Executive's guide to knowledge management : the last competitive advantage / [by] James J Stapleton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Hoboken, New Jersey : J. Wiley & Sons., c2003
Online resources:
Availability: Items available for loan: ეროვნული სამეცნიერო ბიბლიოთეკა 1 (1)Call number: 002.5(035) S-81.
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